bx99's Privacy Policy
Your personal information is our top priority. bx99 stores every member's data completely securely and confidentially.
Why We Protect Your Information
Your trust is our most valuable asset. The key points are laid out simply below.
Encryption Protection
All your data is protected by SSL encryption technology, which prevents third-party access.
No Data Selling
We never sell or rent your personal information to third parties.
Your Control
You can view, correct, or request deletion of your stored information at any time.
Transparency
We clearly state what information is collected and why. No hidden terms.
This privacy policy applies to members of the bx99 platform (https://bx99.mom). By using our services, you are considered to have consented to the terms of this policy. Every point described in this policy has been created to ensure the protection of your data.
Types of Information Collected
We collect various types of information when you open an account at bx99, use our services, and contact us. These are described in detail below.
1.1 Personally Identifiable Information
Information you voluntarily provide at the time of account registration:
- Full name and date of birth
- Mobile number and email address
- Identity document details (for KYC verification)
- Payment account details (bKash, Nagad, or Rocket number)
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device information
- Browser type and operating system
- Visit time, pages, and navigation data on the site
- Information obtained from cookies and similar tracking technologies
1.3 Transaction-Related Information
Records of every deposit, withdrawal, and gaming session are stored securely in our system. This information is used for our financial reporting, fraud prevention, and the security of your account.
Purpose of Using Information
bx99 uses your information only for lawful and specific purposes. It is never used for any irrelevant or unauthorised purpose.
- Account Management: To create, verify, and keep your account secure.
- Service Delivery: To ensure all platform features including gaming, betting, deposits, and withdrawals.
- Customer Support: To respond to your questions or resolve issues.
- Fraud Prevention: To detect and prevent unwanted activity.
- Legal Obligations: To comply with applicable laws and regulations.
- Service Improvement: To enhance platform performance and user experience.
- Communication: To keep you informed about important updates, security alerts, and new features.
Data Sharing & Third Parties
We never sell or rent your personal information under any circumstances. However, in a limited number of situations, information may be shared with trusted partners:
3.1 Permitted Situations
- Payment Processing: The minimum necessary information is provided to complete transactions via bKash, Nagad, and Rocket.
- Legal Orders: If required to comply with applicable laws of Bangladesh or court orders, information may be shared with authorities.
- Security Investigations: Information may be provided to relevant parties during an investigation into fraud or misuse.
- Technology Service Providers: Trusted providers who operate the site's technical services may have access to limited information — however, they are also bound to uphold the same privacy standards.
3.2 What We Never Do
- We do not sell your profile to advertisers.
- We do not disclose your identity to unrelated third parties.
- We do not use your payment information for additional purposes.
Cookies & Tracking Technologies
Our platform uses cookies to function properly and to improve your experience.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and operate the site's core functions.
- Functionality Cookies: Remember your preferences and settings, such as language selection.
- Analytics Cookies: Collect aggregate statistics to understand which pages are used most. No personal identity is revealed.
4.2 Cookie Controls
You can disable non-essential cookies at any time from your browser settings. However, this may limit some site functionality. Disabling essential cookies may cause issues with login sessions and accessing services.
Data Storage & Security
bx99 applies the highest standard of technical and administrative measures to protect your information.
5.1 Security Measures
- All data transmission is secured through 256-bit SSL/TLS encryption.
- Payment information is stored in encrypted form.
- Regular security audits and vulnerability assessments are conducted.
- Only a limited number of authorised staff have access to personal information.
- Every access log is stored and monitored.
5.2 Data Retention Period
Information may be retained while your account is active and, after account closure, for as long as necessary to meet legal obligations. Transaction records are kept for a set period as required for financial auditing.
Your Rights
Every member of bx99 has specific rights over their own data. We fully respect those rights.
6.1 Your Rights
- Right to Access: You can find out what information we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you can request deletion of your data (outside of legal obligations).
- Right to Restrict Processing: You can object to your information being used for certain purposes.
- Right to Data Portability: You can request a copy of your information in a structured format.
6.2 How to Exercise Your Rights
If you wish to exercise any of the above rights, please contact our support team directly. We will respond to your request as quickly as possible.
Protection of Minors
bx99 is for people aged 21 and over only. We do not knowingly collect information from any minor. If it becomes known that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.
If you believe a minor is using our platform, please let us know at [email protected].
Policy Changes
This privacy policy may be updated from time to time due to market changes, legal requirements, or technological developments. For any significant changes, we will notify you in the following ways:
- By updating the date on this page.
- By sending a notification to your registered mobile number or via the platform.
Continued use of the platform after a change is considered your acceptance of the new policy. We therefore recommend reviewing this page periodically.
International Data Transfers
Our servers and technology infrastructure may be located in various countries. Even if your information is transferred or stored outside Bangladesh, we ensure that:
- All third-party service providers comply with appropriate security standards.
- Applicable safeguards are in place for data transfers.
- The same standard of protection described in this policy is maintained.
Links & External Sites
Our platform may contain links to third-party sites. These sites have their own privacy policies and we are not responsible for them. We recommend reviewing the policy of any external site before visiting it.
Privacy Contact
If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact our support team.
Live Chat: Available 24 hours, 7 days a week in Bengali and English.
Email: [email protected]
Identity verification may be required for any request relating to your data — this is essential to ensure the security of your information.